Rideshare apps like Uber and Lyft have added new ones safety features in the car in recent months, but for one Uber passenger, the danger arose long after she got out of the car — when her Uber driver broke into her home.
In a video that has been viewed more than 349,000 times, TikTok user @GiGiRao shows terrifying footage from her Ring camera of what she believes to be her Uber driver from earlier in the night breaking into her apartment while she was walking around 1:40 a.m. slept
@gigirao Reply to @yezimconnor THIS POST FOR AWARENESS! stay safe there?? #uber #Boston #hack ♬ Somebody’s Watching Me – Single Version – Rockwell
The clip prompted the rider to post a follow-up video explaining more about the situation.
She explained that she and her boyfriend had taken a ride with the driver earlier in the evening (in the video) and were back at her Boston apartment around 12:50 p.m., noting that nothing seemed out of the ordinary about the ride.
When she looked at the Ring images, she was startled and said the driver came in and out of the apartment, looked around and then left.
“I walked out of my room and saw that the window of my living room screen was cut open. And then there was some dirt like on the chair and everything,” the TikToker said. “So he obviously cut it open and crawled through. And I don’t know how long he was in the apartment, but after I found out about all this, I called the police.”
She said she wasn’t sure how he knew which unit was hers, but assumed he’d seen her go in and saw which lights came on in the apartment.
Many in the comment section suggested that the man just came in to get an apartment layout so he could come back at another time, prompting users to urge TikToker to move apartment buildings.
“How is this not viral,” one user wrote. “I know it’s not financially viable for everyone, but if you can break your lease, do it and go somewhere he’s not where you are.”
Uber has reportedly been contacted, but the TikToker said nothing has been done so far and the company just said they would investigate.
australiabusinessblog.com has contacted Uber for additional information. However, in a statement to the Daily PointUber said the driver has been banned from the app, calling his behavior “unacceptable” and that the company “stands ready to assist law enforcement in their investigation”.
“Luckily I’m fine, but just be safe, because you never know what could happen,” the TikToker warned viewers. “The ride seemed completely normal.”