While dashboards are one of many methods, there are situations where a dashboard is still the best tool to help you make the right choices.
Dashboards are linked to analytics. It has moved us from the early days of legacy reporting, when IT was the sole data specialist. But they also spawned a plethora of modern business issues.
Some of the annoying problems with dashboards are that they are constantly changing user processes, learning new skills, and too often sifting through rich data with too many disconnected insights. And what about that one? board meetings where the dashboard is an ineffective tool?
Is a dashboard a waste of time or not?
As a result, analysis move away from dashboards. Apps help us respond to emails, find new music, and even keep an eye on our health plans and health goals. Companies design software that predicts cancellations and no-shows based on past data. However, Gartner expects these dashboards to be obsolete in the future. Inbound automation will take over and they will dynamically create insights tailored to a user’s requirements. This allows everyone in the company to gain insight into: data professionals.
What if the problem with standalone dashboards is that they only have one? app? What if we could give dashboards a curated mix of certain, actionable data insights – to users at their point of consumption?
A new way of thinking about dashboards and analytics.
The user’s workflow and context should come first, followed by the necessary insights – and their presentation. Dashboards are one of many methods for communicating data insights to knowledgeable employees. Yet there are situations in which a dashboard is still the best tool to help leadership and employees make the right choices.
Fast decision-making knowledge
The dashboard in our cars is one of the first instances of a dashboard and it does its function well.
Why? Behind the wheel, drivers are constantly assessing speed, braking, steering, road conditions and even the condition of the vehicle. If simply made on intuition, these judgments can have life-changing consequences without supporting facts. Dashboards are essential in a vehicle. It presents several parameters that drivers can quickly assess and use to adjust the vehicle in real time.
In many other real-time business contexts, the dashboard is the best way to incorporate data insights. We see great dashboards with tools that want to measure usage, emergency rooms that need to monitor supplies and patient diagnoses, warehouse coordination of thousands of items, truck deliveries and customers.
In each of these cases, we need a selected set of specific insights to trade. With dashboards, employees can quickly get real-time information, make choices, take an action and iterate on a company’s ongoing processes.
Assisting teams with dashboard action
Before COVID, many business people passed by TVs with solid KPI dashboards. While many organizations have returned or are returning to the office, others will use online meeting rooms, collaboration tools, and company portals to communicate. These shared workspaces are a great area to incorporate data insights into dashboards.
Shared dashboards are ideal for group analytics for two reasons:
First, dashboards show the same stats regardless of the viewer. This keeps groups on the same page. Employees can track their progress together. Boards of directors can advise CEOs using the same measures. Public companies must provide certain quarterly figures (usually in rough tables) so that public investors can compete.
Second, asynchronous shared dashboards keep teams informed about essential but less urgent information, depending on their specific processes. This allows teams to behave as a whole, for example during a meeting. Others who only need to be informed can concentrate on their task without being distracted. Finally, everyone stays on the same page and works at their own pace.
Using analytics at work
With each new generation of analytics and business intelligence, we are growing closer to using data to make choices. That’s why we need to constantly focus on people’s workflows and consumption points, not the other way around.
Think of analysts interpreting data. It’s their primary app, not another. So they should use analytics and BI tools. A dashboard can help salespeople get a quick snapshot of their quota progress or which accounts to follow up when they first log into their CRM.
Dashboards can be vital for doctors, technicians and facility managers at a glance. In any case, the dashboard provides valuable information, depending on the user’s workflow and environment.
Finally, how we display data insights is a decision. Going beyond the dashboard doesn’t mean we don’t need IT-driven reporting in some cases.
Simple future: Find out where knowledge workers work and then provide ideas that can help them. The dashboard is the best option in certain circumstances, and we will know because people will use it and make better judgments. This is just common sense for our unusual times. We’re not in Kansas anymore, Toto.
Recommended Image Credit: Photo by Josh Sorenson; Pexels; Thank you!