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Instagram was down, but now it’s working again

On Sunday night, Instagram was down for a few hours. The app’s feed was frozen, giving users errors saying it couldn’t refresh, while the website just gave a blank page.

According to the troubleshooter DownDetectorthe first reports of issues started a few minutes after 6pm ET before peaking to over 175,000 at peak, but by 7:30pm ET the issue was resolved and working again.

In an email to The edge Following the outage, Meta spokesperson Dave Arnold said: “Earlier today, a technical issue caused some people to have trouble accessing Instagram. We have resolved the issue as quickly as possible for everyone affected by this, and we are sorry for any disruption this has caused.”

Instagram’s help page and accounts on other platforms such as Facebook and Twitter had not posted any updates about the outage. An Instagram-owned service like Twitter would be a good place to check, but despite the rumors and leaks, it doesn’t exist yet.

Update May 21, 7:20 PM ET: Comment added from Meta spokesperson confirming the Instagram outage.

Update May 21, 7:42 PM ET: Updated to note that the outage appears to be over.

Update May 21, 8:59 PM ET: Added Meta statement and tweet from Instagram Comms.

Shreya has been with australiabusinessblog.com for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider australiabusinessblog.com, Shreya seeks to understand an audience before creating memorable, persuasive copy.

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