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In the midst of airport chaos, travelers reunite with luggage via text message

Amid the chaos of canceled and delayed flights over the past two weeks, many travelers were left without their luggage as bags of all kinds piled up in baggage claim areas across the country.

And while many people still wonder when they’ll see their belongings again, nearly 50 passengers whose bags were unloaded at Tampa International Airport had luck on their side over Christmas weekend through the kindness of a stranger – high school physics teacher Brittany Loubier – vervis.

After her flight to Tucson, Arizona was canceled, Loubier-Vervisch went to the Southwest and Spirit Airlines joint baggage carousel at the Tampa airport in an attempt to find her luggage among the “hundreds, if not thousands” of bags in the terminal.

Related: ‘Nightmare’: Customers ‘in tears’ as Southwest cancels more than 70% of flights, prompting Transport Department investigation

As she moved through the rubble, she had an epiphany: she was able to text people who had their number attached to their bags to let them know where their luggage had gone.

“For people who had no idea where in the United States their luggage might be, I thought, ‘If I at least tell them it’s in Tampa, they’ll know it’s not still where they were, where they went or you know, they can figure out where it is and at least know where to look for it,” Loubier-Vervisch told Insider.

Many of the bags belonged to passengers who were supposed to go to Tampa and never made it, or people who had experienced multiple flight delays and cancellations leaving the Tampa airport without getting their luggage back (out of frustration or logistical problems when reclaiming a bag). ).

Related: Man Emotionally Reunites With Baggage After Southwest Disaster

A passenger named Taira shared Loubier-Vervisch’s text message on Twitter, where it quickly went viral, receiving more than 18,200 likes.

“Thanks to the random stranger who texted me that my suitcase was indeed in Tampa,” she said. “You are a life saver!”

In replies to the original Tweet, Taira told a user who claimed to be friends with Loubier-Vervisch that she sent the kind stranger a gift card as a thank you.

A little kindness in a lot of chaos seemed to go a long way.

Shreya has been with australiabusinessblog.com for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider australiabusinessblog.com, Shreya seeks to understand an audience before creating memorable, persuasive copy.

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