Whether you’re in the thick of it or on the sidelines, almost everyone has experienced work drama. Managing the right boundaries and balancing the social dynamics of the office can be challenging. Fortunately, with a little planning and preparation, you can handle tough conversations with employees.

Preparing for difficult conversations will help you avoid making serious missteps, regardless of how the other person reacts. Here are eight tips to get you ready for that awkward conversation with an employee.